Welcome to the FAQ page of Shabs Store. Here you'll find answers to common questions about our products, shipping, returns, and more. If you can't find the information you're looking for, feel free to contact our customer service team for assistance.
1. What types of leather products do you offer?
At Shabs Store, we offer a diverse range of leather goods including jackets, handbags, wallets, belts, accessories, and more. Our products are crafted from high-quality leather materials for durability and style.
2. How do I determine my size for leather jackets and apparel?
We provide detailed sizing charts on each product page to help you find the perfect fit. If you need further assistance, please refer to our sizing guide or contact our customer service team for personalized recommendations.

3. What payment methods do you accept?

We accept a variety of payment methods including credit/debit cards (Visa, Mastercard, American Express),and PayPal.

4. How long does shipping take?
Shipping times vary depending on your location and the shipping method selected at checkout. Typically, orders are processed within 1-3 business days, and domestic shipping within the US takes 3-7 business days. International shipping may take longer.
5. Do you offer international shipping?
Yes, we offer international shipping to select countries. Shipping rates and delivery times may vary depending on the destination. Please refer to our shipping policy for more information.

6. What is your return policy?

We want you to be completely satisfied with your purchase. If you're not happy with your order for any reason, you may return it within 30 days of purchase for a full refund or exchange. Please see our returns policy for eligibility criteria and instructions.

7. How can I track my order?
Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your shipment online.

8. Are your products genuine leather?

Yes, all of our products are made from genuine leather sourced from trusted suppliers. We stand behind the quality and authenticity of our leather goods.

9. Can I customize or personalize my leather item?

Yes, we offer Personalization and Customization with extra charges which may vary. See the Details in listing.

10. How can I contact customer service for further assistance?
You can reach our customer service team via email: shabsstoreuk@gmail.com or WhatsApp at +447482311833, or through our live chat support on our website during business hours.

We hope this FAQ section addresses any questions you may have. If you need further assistance, don't hesitate to reach out to us. Thank you for choosing Shabs Store for your leather needs!